Privacy Policy

Privacy Policy
CSW Social Media Management

At CSW Social Media Management, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, business name, and other contact details.
• Business Information: Social media account details, logos, and marketing preferences.
• Payment Information: Billing details, invoices, and transaction records (handled securely via third-party payment processors).
• Usage Data: Information about how you interact with our website and services.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our social media management and marketing services.
• Communicate with you regarding your account, updates, and promotions.
• Process payments and invoices securely.
• Improve our website, services, and customer experience.
• Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party companies that assist in providing our services (e.g., payment processors, email marketing platforms).
• Legal Authorities: If required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Data Security

• We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications at any time.
• Request a copy of the information we hold about you.
• Object to data processing in certain circumstances.

To exercise these rights, please contact us at chris@cswsocialmediamanagement.co.uk

6. Retention of Data

• We retain your personal data only as long as necessary to provide our services and fulfil legal obligations. Once data is no longer required, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

• Our website may use cookies and tracking technologies to enhance user experience. You can control cookie settings through your browser.

8. Changes to This Privacy Policy

• We may update this policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: 📧 Email: chris@cswsocialmediamanagement.co.uk

📞 Phone: 07368321597
🌍 Website: www.cswsocialmediamanagement.com